BT Standard
  • BT Capabilities
      • Introduction
          • 0.0 Preface
          • 0.1 Introduction to Business Technology
          • 0.2 Introduction to Business Technology Standard
          • 0.4 BTS Glossary
      • Demand
          • 1.0 Introduction to Demand Discipline
          • 1.1 Strategic planning
          • 1.2 Enterprise architecture
          • 1.3 Service planning
          • 1.4 Service Portfolio
          • 1.5 Innovations and concepts
          • 1.6 Development portfolio
          • 1.7 Business Continuity
          • 1.8 Service Catalogue
          • 1.9 Data and AI Strategy
          • 1.10 Data Domains and Assets
      • Strategy and Governance
          • 2.0 Introduction to Strategy and Governance Discipline
          • 2.1 Objectives, scorecard and steering
          • 2.2 Operating model and tools
          • 2.3 Competence, roles and organisation
          • 2.4 Risk, quality, compliance and ethics
          • 2.5 Security and data protection
      • Service Governance
          • 3.0 Introduction to Service Governance Discipline
          • 3.1 Commercial and property rights
          • 3.2 Sourcing, purchasing and contracts
          • 3.3 Supplier relationship and performance management
          • 3.4 Financial planning and control
          • 3.5 Resource and asset management
      • Development
          • 4.0 Introduction to Development Discipline
          • 4.1 Requirements and feasibility
          • 4.2 Prioritisation, commitment and backlog
          • 4.3 Design, development and validation
          • 4.4 Rollout and training
          • 4.5 Business value realisation
      • Service Delivery
          • 5.0 Introduction to Services Discipline
          • 5.1 Service integration and quality assurance
          • 5.2 Service release and operational readiness
          • 5.3 Service operation and automation
          • 5.4 Support and service to users
          • 5.5 Continual improvement and retirement
      • Data and AI
          • 6.0 Introduction to Data and AI
          • 6.1 Data Ownership and Governance
          • 6.2 Data Architecture, Design and Standards
          • 6.3 Data Flows and Access Management
          • 6.4 AI Product Governance and Management
          • 6.5 Data Lifecycle Management and Quality Assurance
  • Trainings
  • Webinars
  • Community
  • Who We Are
  • BTS AI Assistant
  • BT Capabilities
      • Introduction
          • 0.0 Preface
          • 0.1 Introduction to Business Technology
          • 0.2 Introduction to Business Technology Standard
          • 0.4 BTS Glossary
      • 1Demand
          • 1.0 Introduction to Demand Discipline
          • 1.1 Strategic planning
          • 1.2 Enterprise architecture
          • 1.3 Service planning
          • 1.4 Service Portfolio
          • 1.5 Innovations and concepts
          • 1.6 Development portfolio
          • 1.7 Business Continuity
          • 1.8 Service Catalogue
          • 101.9 Data and AI Strategy
          • 111.10 Data Domains and Assets
      • 2Strategy and Governance
          • 2.0 Introduction to Strategy and Governance Discipline
          • 2.1 Objectives, scorecard and steering
          • 2.2 Operating model and tools
          • 2.3 Competence, roles and organisation
          • 2.4 Risk, quality, compliance and ethics
          • 2.5 Security and data protection
      • 3Service Governance
          • 3.0 Introduction to Service Governance Discipline
          • 3.1 Commercial and property rights
          • 3.2 Sourcing, purchasing and contracts
          • 3.3 Supplier relationship and performance management
          • 3.4 Financial planning and control
          • 3.5 Resource and asset management
      • 4Development
          • 4.0 Introduction to Development Discipline
          • 4.1 Requirements and feasibility
          • 4.2 Prioritisation, commitment and backlog
          • 4.3 Design, development and validation
          • 4.4 Rollout and training
          • 4.5 Business value realisation
      • 5Service Delivery
          • 5.0 Introduction to Services Discipline
          • 5.1 Service integration and quality assurance
          • 5.2 Service release and operational readiness
          • 5.3 Service operation and automation
          • 5.4 Support and service to users
          • 5.5 Continual improvement and retirement
      • 6Data and AI
          • 6.0 Introduction to Data and AI
          • 6.1 Data Ownership and Governance
          • 6.2 Data Architecture, Design and Standards
          • 6.3 Data Flows and Access Management
          • 6.4 AI Product Governance and Management
          • 6.5 Data Lifecycle Management and Quality Assurance
  • Trainings
  • Webinars
  • Community
  • Who We Are
  • BTS AI Assistant

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