The human-centered planning is one of the capability planning methods that can be used when the demand originates from a a social phenomenon or trend and it is still somewhat unclear what the demand exactly entails.
Typically, this demand concerns a specific group of people with similar characteristics or behaviour, a cluster of actors in a business process like customers or employees, or a specific population segment or social group. In this article, the term segment will be used to denote such groups.
Human-centered planning is about encouraging the owners of the demand to do the planning and designing themselves. The use of simple planning methodologies, not requiring special skills or method qualifications, will support them to do so.
This is an Official Business Technology Standard Article to extend and elaborate BT Standard.