BT Standard
  • Introduction
      • 1.0 Preface
      • 1.1 Introduction to Business Technology
      • 1.2 Introduction to Business Technology Standard
  • THE STANDARD
      • 2 Demand
          • 2.0 Introduction to Demand Discipline
          • 2.1 Strategic planning
          • 2.2 Enterprise architecture
          • 2.3 Service planning
          • 2.4 Ecosystem development
          • 2.5 Innovations and concepts
          • 2.6 Development portfolio
          • 2.7 Data Assets and Integration
          • 2.8 Service portfolio
      • 3 Strategy and Governance
          • 3.0 Introduction to Strategy and Governance Discipline
          • 3.1 Objectives, scorecard and steering
          • 3.2 Operating model and tools
          • 3.3 Competence, roles and organisation
          • 3.4 Risk, quality, compliance and ethics
          • 3.5 Security and data protection
      • 4 Sourcing and optimisation
          • 4.0 Introduction to Sourcing and Optimisation Discipline
          • 4.1 Commercial and property rights
          • 4.2 Sourcing, purchasing and contracts
          • 4.3 Supplier relationship and performance management
          • 4.4 Financial planning and control
          • 4.5 Resource and asset management
      • 5 Development
          • 5.0 Introduction to Development Discipline
          • 5.1 Requirements and feasibility
          • 5.2 Prioritisation, commitment and backlog
          • 5.3 Design, development and validation
          • 5.4 Deployment and training
          • 5.5 Business value realisation
      • 6 Services
          • 6.0 Introduction to Services Discipline
          • 6.1 Service integration and quality assurance
          • 6.2 Service release and operational readiness
          • 6.3 Service operation and automation
          • 6.4 Service and support to consumers
          • 6.5 Continual improvement and retirement
  • Articles and Insights
  • Webinars
  • Community
  • TRAINING
  • Who We Are
BT Standard
  • Introduction
      • 1.0 Preface
      • 1.1 Introduction to Business Technology
      • 1.2 Introduction to Business Technology Standard
  • THE STANDARD
      • 2 Demand
          • 2.0 Introduction to Demand Discipline
          • 2.1 Strategic planning
          • 2.2 Enterprise architecture
          • 2.3 Service planning
          • 2.4 Ecosystem development
          • 2.5 Innovations and concepts
          • 2.6 Development portfolio
          • 2.7 Data Assets and Integration
          • 2.8 Service portfolio
      • 3 Strategy and Governance
          • 3.0 Introduction to Strategy and Governance Discipline
          • 3.1 Objectives, scorecard and steering
          • 3.2 Operating model and tools
          • 3.3 Competence, roles and organisation
          • 3.4 Risk, quality, compliance and ethics
          • 3.5 Security and data protection
      • 4 Sourcing and optimisation
          • 4.0 Introduction to Sourcing and Optimisation Discipline
          • 4.1 Commercial and property rights
          • 4.2 Sourcing, purchasing and contracts
          • 4.3 Supplier relationship and performance management
          • 4.4 Financial planning and control
          • 4.5 Resource and asset management
      • 5 Development
          • 5.0 Introduction to Development Discipline
          • 5.1 Requirements and feasibility
          • 5.2 Prioritisation, commitment and backlog
          • 5.3 Design, development and validation
          • 5.4 Deployment and training
          • 5.5 Business value realisation
      • 6 Services
          • 6.0 Introduction to Services Discipline
          • 6.1 Service integration and quality assurance
          • 6.2 Service release and operational readiness
          • 6.3 Service operation and automation
          • 6.4 Service and support to consumers
          • 6.5 Continual improvement and retirement
  • Articles and Insights
  • Webinars
  • Community
  • TRAINING
  • Who We Are
PreviousNext Article
  1. Strategy and Governance

3.0 Strategy and Governance

  • Introduction to Strategy and Governance Discipline
  • Objectives, Scorecard and Steering
  • Operating Model and Tools
  • Competence, Roles and Organisation
  • Risks, Quality, Compliance and Ethics
  • Security and Data Protection
PreviousNext Article
  • Appendix
  • Privacy policy

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